Maui power outage updates continue as Hawaiian Electric crews confront hurricane-force winds and heavy rain that are delaying restoration work across Hawaiʻi Island, Maui County and Oʻahu.
HECO 8 p.m. Update:
Hawaiian Electric said crews have been working around the clock, but customers without service on Hawaiʻi Island and in Maui County should expect to remain without electricity at least overnight. Once weather conditions improve, crews will conduct damage assessments before repairs can begin and power can be restored.
For safety, restoration work pauses when conditions become too dangerous. On Hawaiʻi Island, flooding and downed trees led the Hawaiʻi County Civil Defense Agency to ask crews to stay off roads. Work in Maui County and on Oʻahu will continue until the storm draws closer and crews must shelter.
As of 7 p.m.:
- Hawaiʻi Island: 63,270 customers are without power, affecting the east and south sides of the island and including Waimea and Honokaʻa. Wind gusts near 90 mph were recorded as the storm stalled over the island. Along the Hāmākua Coast, wind-toppled trees damaged poles and structures on a 42-mile stretch of transmission lines, which will require time to inspect and repair after conditions improve.
- Maui County: About 15,260 customers are out, including all of West Maui and parts of Upcountry and South Maui as well as Haʻikū. Customers should prepare for extended overnight outages. West Maui experienced extreme gusts, sometimes above 80 mph, preventing initial damage assessments on the three transmission lines serving the area. In Upcountry, crews paused work due to falling trees and large branches blocking roads.
- Oʻahu: Roughly 9,500 customers are without service in ʻAina Haina, ʻEwa Beach, Kaimukī, Kalihi, Mapunapuna, Mānoa and Nuʻuanu. High winds damaged one major transmission line and six sub-transmission lines.
Hawaiian Electric, a member of the Western Region Mutual Assistance Group, will bring in crews from other utilities to accelerate restoration, with help expected to arrive as early as Tuesday.
More than 67,100 customers across the five islands served by Hawaiian Electric had power restored today. Outage numbers are snapshots and will change as service is restored or new outages occur, sometimes in the same areas.
To report downed lines, which should always be treated as energized and dangerous, call:
- Hawaiʻi Island: 1-855-304-9191
- Maui County: 1-855-304-8181
- Oʻahu: 1-855-304-1212
HECO 4 p.m. update:
Hundreds of Hawaiian Electric employees, contractors and support staff are working continuously to address outages on Hawaiʻi Island, in Maui County and on Oʻahu. The utility urges customers to plan for possible extended outages, potentially overnight, as the storm system moves west across the chain through at least tomorrow.
With four independent power providers disconnected from the grid on Hawaiʻi Island due to storm damage, Hawaiian Electric may need to load shed. This would mean temporary shutoffs to maintain system stability and protect generating units. The temporary forced outages would only affect customers on Hawaiʻi Island. Officials emphasized this is not part of the Public Safety Power Shutoff program.
Two of the island’s largest independent producers, Puna Geothermal Venture and Hāmākua Energy Partners, along with wind providers Hāwī Renewable Development and Pakini Nui, are currently unable to connect to the island grid.
As of 3 p.m.:
- Hawaiʻi Island: About 32,300 customers are without power in Hilo, Kona, Kohala, Hāmākua and Puna. Along the Hāmākua Coast, trees brought down multiple poles and structures over a 42-mile segment of transmission lines. Gusts up to 70 mph were reported in parts of the island.
- Maui County: Approximately 3,300 customers are without power in parts of Upcountry Maui and Haʻikū, with scattered outages in West and South Maui and on Molokaʻi. West Maui saw frequent gusts over 70 mph beginning around noon. In Upcountry, crews paused work due to falling trees.
- Oʻahu: About 8,400 customers are without power in ʻAina Haina, Kaimukī, Kalihi, Mapunapuna, Mānoa and Nuʻuanu.
Crews are restoring electricity as quickly as safety allows, though work often pauses when conditions intensify and pose risks to workers and nearby communities.
More than 42,000 customers across the utility’s service territory had power restored today. Outage totals will fluctuate as restoration progresses and new outages occur.
Report downed lines to:
- Hawaiʻi Island: 1-855-304-9191
- Maui County: 1-855-304-8181
- Oʻahu: 1-855-304-1212
We are committed to keeping you informed
Hawaiian Electric shares restoration updates frequently through the news media and mobile-friendly online resources.
Maui power outage updates as storm moves west
1:10 p.m. update: 3,027 customers are without power near Kaiola Place, Ohukai Road, Piʻilani Highway, Uwapo Road and Kenolio Road. Crews are responding. This outage is not a Public Safety Power Shutoff.
HECO 12 p.m. update:
With gusts over 60 mph reported on parts of Hawaiʻi Island and in West Maui, Hawaiian Electric advises customers to prepare for extended outages as the storm moves westward along the chain.
Trees and debris blowing into lines are the main causes of current outages. Crews restored service to 20,240 customers on Hawaiʻi Island and 730 in Maui County affected by strong winds and heavy rain overnight and into the morning. Restoration may pause if conditions worsen and threaten crew or public safety.
As of 11 a.m.:
- Hawaiʻi Island: About 18,700 customers are without power in North and South Hilo, North and South Kohala, Hāmākua and Puna. On the Hāmākua Coast, crews are assessing a 42-mile corridor of transmission lines after trees downed multiple poles and structures.
- Maui County: Approximately 5,180 customers are out in Makawao, Pukalani and Kula, as well as part of Haʻikū and Puʻukoliʻi in West Maui.
- Oʻahu: Around 150 customers are without service, with nearly 1,300 restored since the storm began.
Given the dynamic nature of the system, outage figures are snapshots and will change as work continues. Customers can track and report outages via Hawaiian Electric’s outage map at hawaiianelectric.com and the HECO mobile app.
The utility said restoration priorities focus on safety and essential community services. Crews also work to bring back the largest number of customers first.
Report downed lines to the HECO Trouble Lines:
- Hawaiʻi Island: 1-855-304-9191
- Maui County: 1-855-304-8181
- Oʻahu: 1-855-304-1212
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12 p.m.: There were 5,180 Maui customers without power in the Upcountry communities of Makawao, Pukalani and Kula, as well as part of Haʻikū and Puʻukoliʻi in West Maui.
11:30 a.m., Saturday, Aug. 15, 2026: 7,854 customers were without power in Maui County, primarily in Kahului, North Shore and Upcountry.
Hawaiian Electric reminds the public to stay at least 30 feet from downed lines and to report them to the 24/7 trouble line at 1-855-304-8181. For emergencies, call 911.
As Tropical Storm Lala moves across the islands, Hawaiian Electric said more than 500 employees are on standby across its territories to respond and restore power as safely and quickly as possible.
The company is aware of outages in Upcountry and West Maui and advises customers to be prepared for possible extended outages.
The Maui County outage map is available at: https://www.hawaiianelectric.com/safety-and-outages/power-outages/maui-county-outage-map
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